At Kimomwe Adventures and Safaris, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you interact with us through our website or our services.
1. Information We Collect
We may collect and process the following information:
- Personal Information: This includes your name, email address, phone number, postal address, and payment details.
- Booking Information: Information related to your tour preferences, travel dates, and accommodation choices.
- Communication Records: Email correspondence, feedback, or inquiries made through our website.
- Website Usage Data: Information collected automatically, such as IP addresses, browser types, referring/exit pages, and usage patterns through cookies or similar tracking technologies.
2. How We Use Your Information
We use your personal information to:
- Process bookings, reservations, and payments for our services.
- Communicate with you about your tour, including sending confirmations and updates.
- Provide customer support and respond to inquiries.
- Improve our website and services based on your feedback and usage.
- Send marketing communications, special offers, or updates if you opt in to receive them.
- Comply with legal obligations.
3. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us analyze web traffic and improve our services. You may choose to disable cookies in your browser settings, but this may affect the functionality of certain features on our website.
4. How We Protect Your Information
We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. This includes secure servers, encryption technologies, and strict access controls.
5. Sharing Your Information
We do not sell, trade, or share your personal information with third parties, except in the following cases:
- Service Providers: We may share information with trusted third parties that help us provide our services, such as payment processors, accommodation partners, or transportation providers. These third parties are contractually obligated to protect your data.
- Legal Requirements: We may disclose your information if required by law or to protect our legal rights, prevent fraud, or ensure safety.
6. Your Rights
You have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request that we update or correct your personal information if it is inaccurate.
- Deletion: Request that we delete your personal information, subject to certain legal obligations.
- Opt-Out: Unsubscribe from our marketing communications at any time.
7. Third-Party Links
Our website may contain links to external websites. Kimomwe Adventures and Safaris is not responsible for these third-party websites’ privacy practices or content. We encourage you to review their privacy policies before providing any personal information.
8. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and where appropriate, notified to you by email. We encourage you to review this policy periodically to stay informed about how we protect your data.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Kimomwe Adventures and Safaris
Email: Click Me!
Phone: +255 788 975 391
This policy is designed to ensure transparency and trust, allowing customers to feel confident in how their data is handled when engaging with Kimomwe Adventures and Safaris.
Tailor-Made Safaris
Mountain Climbing
Cultural Tours
Family Safaris
